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Responsible Gaming

Good practice guide for responsible and conscious betting:

➤ Consider betting only as entertainment and not as a source of income, as its results are unpredictable and based mainly on luck. This way, you avoid developing unrealistic expectations and frustrations.

➤ Do not compromise your financial well-being when betting. Set a clear budget for your bets and ensure that it is made up only of money that will not affect your essential needs or financial commitments. To make it easier to control, use our Deposit Limits, Bet Limits and Budget Calculator tools, which will help you manage your activity, promoting a more conscious gaming experience.

➤ Avoid trying to recover your losses, this search can lead to even greater financial and emotional problems. Stay in control and know when to stop. You can limit your losses using the Loss Limit feature.

➤ Manage your time spent on the platform, using tools such as Time Limit and Login History, which are essential to help you monitor and control the time spent betting, ensuring that it does not interfere with other important areas of your life.

➤ Betting should not be your only source of fun. Diversify your hobbies, leisure activities and evaluate whether you are still having fun while playing.

➤ Taking frequent breaks during your gaming sessions allows you to regain mental clarity, evaluate your decisions and avoid impulsive behavior. If necessary, activate the Recess/Pause feature, available on the platform.

➤ Do not bet under the influence of alcohol, as well as when you are sad or depressed, as these conditions will certainly impair rational decision-making, increasing the risk of impulsive and harmful choices.

➤ Before betting, familiarize yourself with the characteristics of each game and analyze the probabilities of losses and wins. This will help you avoid financial losses caused by ignorance of the rules, allowing you to make more informed choices when gambling.

➤ Remember: gambling consciously is the best way to enjoy the experience without compromising your well-being. Always prioritize your mental clarity and emotional well-being when participating in gambling activities.

Identifying Problem Gambling Behaviors

If you are concerned about the way you are gambling, we invite you to take our short Self-Assessment. This resource will help you identify potential signs of problems and, if necessary, guide you to seek support. Gamble consciously and always prioritize balance and well-being.

How to Identify Problem Gambling

Here are some signs that your gambling behavior may be out of control:

➢ Spending more time and money gambling than planned: Your gambling habit becomes excessive, exceeding the limits you had set for yourself.

➢ Difficulty controlling or stopping your gambling activity: You feel like you can’t stop gambling, even when you try, or you find it difficult to limit the frequency and amount of your bets.

➢ Conflicts with family or friends over money or gambling: Disputes and tensions increase due to the impact of gambling, whether it’s over financial issues or neglecting important relationships.

➢ Losing interest in activities or hobbies that were once enjoyable: Activities that you used to enjoy, such as hanging out with friends or spending time with family, become less interesting compared to gambling.

➢ Thinking or talking excessively about gambling: Gambling dominates your thoughts and conversations, taking up too much space in your daily life.

➢ Hiding or lying about your gambling activity: You avoid talking about your gambling or omitting important information to avoid facing criticism or concerns from others.

➢ Gambling to try to recoup losses or solve financial problems: You try to win back money lost on previous bets, which can lead to a dangerous cycle of impulsive gambling.

➢ Gambling until you run out of money: Your willingness to continue gambling, even without sufficient funds, jeopardizes your financial stability.

➢ Borrowing money, selling assets, or delaying payments to finance gambling: You resort to external sources of money or make financial sacrifices, such as selling assets or delaying payments, to maintain your gambling activity.

➢ Needing to bet more or more frequently to get the same level of excitement: Over time, the pleasure of gambling diminishes, and you feel the need to increase the amounts you bet or the frequency of your bets to feel the same excitement.

➢ Neglecting work, studies, family, or personal responsibilities because of gambling: Your daily obligations begin to be affected by gambling, whether at work, studies, or in family and social relationships.

➢ Feeling anxious, guilty, depressed, or angry because of gambling: Gambling begins to affect your emotional state, causing feelings of anxiety, guilt, sadness, or frustration.

Se você tem dúvidas sobre o impacto que suas apostas estão causando em sua vida, convidamos você a realizar a nossa Autoavaliação. Esta ferramenta ajudará a oferecer mais clareza sobre seu comportamento de jogo e permitirá identificar possíveis sinais de alerta. Com essa avaliação, você poderá tomar decisões mais informadas e, se necessário, buscar o apoio adequado para manter o controle sobre as suas atividades de apostas.

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Existem alIf you have concerns about the impact your gambling is having on your life, we invite you to take our Self-Assessment. This tool will help you gain more clarity about your gambling behavior and identify potential warning signs. With this assessment, you will be able to make more informed decisions and, if necessary, seek appropriate support to maintain control over your gambling activities.

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Simplifying Concepts

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Simplifying Concepts

How Gambling Works

Debunking Myths

There are some important terms that are widely used and that can help you better understand how gambling works, make more informed decisions and correctly interpret the results obtained. These terms act as a kind of “basic vocabulary” for the gambler, facilitating communication and understanding within the context of gambling.

Below, we present some of the main terms used, accompanied by their explanations.

Random Number Generator (RNG)

This is a computer system that produces sequences of numbers or symbols in a completely unpredictable way. It is used in various games, such as slots, roulette and virtual sports, to ensure that the results are fair and impartial.

Characteristics of RNG:

Randomness:

The RNG creates results that do not follow predictable patterns, ensuring impartiality.

Impartiality:

All participants in a game have the same chances, since the RNG eliminates any external influence or bias.

Use in Games:

Each spin of a slot machine or each round of a virtual game is determined by an RNG, making it impossible to predict the next result.

guns termos importantes que são amplamente utilizados e que podem ajudar você a entender melhor o funcionamento das atividades, tomar decisões mais informadas e interpretar corretamente os resultados obtidos. Esses termos funcionam como uma espécie de “vocabulário básico” do apostador, facilitando a comunicação e a compreensão dentro do contexto das apostas.

A seguir, apresentamos alguns dos principais termos utilizados, acompanhados de suas explicações.

Gerador de Números Aleatórios (RNG)

Se trata de um sistema computacional que produz sequências de números ou símbolos de forma completamente imprevisível. Ele é utilizado em diversos jogos, como slots, roleta e esportes virtuais, para garantir que os resultados sejam justos e imparciais.

Características do RNG:

Aleatoriedade:

O RNG cria resultados que não seguem padrões previsíveis, assegurando a imparcialidade.

Imparcialidade:

Todos os participantes de um jogo têm as mesmas chances, já que o RNG elimina qualquer influência externa ou viés.

Uso em Jogos:

Cada giro de uma máquina de slots ou cada rodada de um jogo virtual é determinado por um RNG, tornando impossível prever o próximo resultado.

O RNG é a base para a confiança no sistema de jogos, garantindo que os jogadores tenham uma experiência justa e aleatória.

Retorno ao Jogador (RTP)

É uma métrica usada para indicar a porcentagem média do dinheiro apostado que é devolvida aos jogadores em um jogo, ao longo de um período de tempo.

O RTP é calculado com base em um grande número de rodadas ou giros. Ele reflete o comportamento estatístico do jogo, mas não garante resultados individuais.

Exemplo: Um jogo com RTP de 96% significa que, em média, o jogo devolve $ 96,00 para cada $ 100,00 apostados, distribuídos ao longo do tempo e entre vários jogadores.

O RTP não é uma garantia de retorno imediato. Em uma única sessão, os resultados podem variar significativamente, pois o RTP reflete apenas a média em longo prazo.

Entenda a Relação Entre RNG e RTP

RNG e Imprevisibilidade: Garante que cada rodada ou giro seja único e não influenciado pelos resultados anteriores.

RTP e Expectativa de Retorno: Fornece uma visão estatística do desempenho do jogo ao longo do tempo, mas não afeta o fator aleatório de cada rodada.

Antes de fazer qualquer aposta, é fundamental compreender completamente as características e o funcionamento do jogo no qual você está apostando. Caso você não tenha esse conhecimento, é mais prudente evitar a aposta.

O principal risco associado às apostas é a possibilidade de perder dinheiro. Por isso, entender detalhadameBelow, we present some of the main terms used, accompanied by their explanations.

Random Number Generator (RNG)

This is a computer system that produces sequences of numbers or symbols in a completely unpredictable way. It is used in various games, such as slots, roulette and virtual sports, to ensure that the results are fair and impartial.

Characteristics of RNG:

Randomness:

The RNG creates results that do not follow predictable patterns, ensuring impartiality.

Impartiality:

All participants in a game have the same chances, since the RNG eliminates any external influence or bias.

Use in Games:

Every spin of a slot machine or each round of a virtual game is determined by an RNG, making it impossible to predict the next result.

The RNG is the basis for trust in the gaming system, ensuring that players have a fair and random experience.

Return to Player (RTP)

This is a metric used to indicate the average percentage of wagered money that is returned to players in a game over a period of time.

RTP is calculated based on a large number of rounds or spins. It reflects the statistical behavior of the game, but does not guarantee individual results.

Example: A game with an RTP of 96% means that, on average, the game returns $96.00 for every $100.00 wagered, distributed over time and among several players.

RTP is not a guarantee of immediate return. In a single session, results can vary significantly, as RTP only reflects the long-term average.

Understanding the Relationship Between RNG and RTP

RNG and Unpredictability: Ensures that each round or spin is unique and not influenced by previous results.

RTP and Expected Return: Provides a statistical view of the game’s performance over time, but does not affect the random factor of each round.

Before placing any bet, it is essential to fully understand the characteristics and operation of the game you are betting on. If you do not have this knowledge, it is wiser to avoid betting.

The main risk associated with betting is the possibility of losing money. Therefore, understanding in detail what you are betting on allows you to make more informed and responsible decisions regarding the use of your money, reducing the chances of unexpected losses.

Sports Games

Betting on sports means trying to predict the outcome of a sporting event. This can include the final score of a match, who will score the next goal, the number of points in a game, or even specific events, such as the number of corners or cards during the game. There are several types of bets in this modality.

Bets are based on odds (also called quotations), which are numbers provided by the bookmaker. These odds reflect the bookmaker’s assessment of the probability of a certain event occurring. For example, if a team is considered a favorite, the odds for its victory will be lower, indicating a greater chance of success but a lower financial return.

How does winning work?

Knowing what you are betting on allows you to make more informed and responsible decisions regarding the use of your money, reducing the chances of unexpected losses.

Sports Betting

Betting on sports involves trying to predict the outcome of a sporting event. This can include the final score of a match, who will score the next goal, the number of points in a game, or even specific events such as the number of corners or cards during the game. There are several types of bets in this field.

Bets are based on odds (also called quotes), which are numbers provided by the bookmaker. These odds reflect the bookmaker’s assessment of the likelihood of a particular event occurring. For example, if a team is considered a favorite, the odds for it to win will be lower, indicating a greater chance of success but a lower financial return.

How does it work to win?

To win, your prediction needs to be correct. If you bet on a team to win and they actually do, your bet is successful. However, there is no guarantee of winning, even in seemingly favorable situations.

Sports are notoriously unpredictable. Even favorites can underperform or lose to opponents considered weaker. This is because numerous factors, such as weather conditions, injuries, emotional pressure and refereeing decisions, can influence the outcome.

Important tips:

Understand the odds: Before betting, understand what the odds indicate about the probability of an event happening. Higher odds represent a lower chance of success, but greater winnings if successful. Lower odds indicate a higher probability, but with a lower financial return.

For example:

A bet worth $10.00 with odds of 2.5 would result in a total return of $25.00. This is your bet amount of $10.00 and your winnings of $15.

A bet worth $10.00 with odds of 1.66 would result in a total return of $16.67. This is your bet amount of $10.00 and your winnings of $6.67. A $10.00 bet with odds of 11.00 would result in a total return of $110.00. This is your $10.00 stake and your $100.00 winnings.

Remember: unlikely outcomes can happen, and luck plays a big part. Only bet amounts you can afford to lose and gamble responsibly.

Research before betting: Know the recent performance of teams or players, their history of matches and other factors that may influence the outcome.

Manage your risks: Always consider the possibility of surprises and never invest more than you are willing to lose.

Slots Games

Slots are the digital version of the famous slot machines found in physical casinos. These games combine simplicity, fun and the possibility of winning prizes, which makes them very popular among online players.

How to play slots?

Choose the bet amount: Before you start, you must define how much you want to bet on each round. This may vary depending on the slot you are playing.

Spin the reels: After setting your bet, simply click the “spin” button. The reels will start spinning, displaying different symbols.

Match the symbols: When the reels stop, the goal is to obtain specific combinations of symbols, which may be aligned in horizontal, vertical or even diagonal lines, depending on the game. Each winning combination awards a different prize, as described in the game’s paytable.

What determines the outcome?

The outcomes in slots are completely random. This is because they use a Random Number Generator (RNG), a system that ensures that each spin is independent of the previous one and unpredictable. This means that:

There are no tricks or strategies that can influence the outcome.

No spin has a greater or lesser chance of winning than the previous one.

Key elements of slots:

Paylines: These are the lines where symbol combinations can occur. A slot can have just one payline or hundreds of them.

Special symbols: Many slots have symbols such as wilds (wild cards that substitute for other symbols), scatters (which trigger bonuses) and multipliers (which increase winnings).

Bonus rounds: Some games offer free spins, mini-games or other features that make the experience more interactive and potentially profitable.

Although slots are easy and fun, it is important to remember that the outcome is completely random and there is no guarantee of winning.

Blackjack (Twenty-One)

It is one of the most popular and strategic card games in casinos. It combines luck and skill, requiring a good understanding of probabilities and smart decision-making to increase your chances of winning.

The main objective is to add up the value of your cards and get as close to 21 points as possible, without going over. To win, you also need to beat the dealer’s (the house representative) score. If your hand goes over 21, you “bust” and automatically lose.

Card values

Numbered cards (2 to 10): Worth the number indicated.

Face cards (Jack, Queen and King): Worth 10 points.

Ace: Can be worth 1 or 11, depending on what is most advantageous for your hand.

How does the game work?

Place your initial bet: Before the cards are dealt, you set the amount you want to bet.

Receive your cards: You and the dealer each receive two cards. Your cards are visible, while only one of the dealer’s cards is face up.

Decide your move: Based on the sum of your cards and the dealer’s visible card, you can:

Hit: Request an additional card.

Stand: Keep the cards you already have.

Double Down: Increase your bet by 100% and receive only one more card.

Split: Separate two identical cards into separate hands, playing each one separately (requires an additional bet).

Dealer’s turn: After you finish your move, the dealer reveals his face-down card and plays according to fixed rules, such as standing on 17 or more and hitting on 16 or less.

Determine the winner: You win if:

Your score is higher than the dealer’s points and does not exceed 21.

The dealer goes over 21 points.

Despite being a strategic game, Blackjack still relies on chance, as the cards are dealt randomly. Even if you make all the right decisions, you can still lose due to the unpredictability of the game.

Roulette Games

Your main goal is to predict which number or group of numbers the ball will land on after spinning the roulette wheel. Although simple in essence, roulette offers several betting options, which makes it an exciting and dynamic game.

Roulette consists of a wheel numbered from 0 to 36, totaling 37 numbers (in the European version). These numbers are divided into: 18 red, 18 black, and 1 green (the number zero).

The dealer (system) spins the wheel and releases a small ball that will eventually land on one of the numbers. The outcome is determined completely randomly.

In roulette, you can choose from different types of bets, each with its own odds of winning and payouts. The following are the most common options:

Inside Bets (Highest Risk, Highest Return)

Straight Up:

Bet on a specific number.

Probability of winning: 2.7%.

Payout: 35:1 (you win 35 times your bet amount).

Split:

Bet on two numbers together on the betting grid.

Probability of winning: 5.4%.

Payout: 17:1.

Street:

Bet on a line of three numbers.

Probability of winning: 8.1%.

Payout: 11:1.

Outside Bets (Lowest Risk, Lowest Return)

Red or Black:

Bet on the color of the number.

Odds to Win: 48.6%.

Payout: 1:1.

Odds or Evens:

Bet on whether the number will be odd or even.

Odds to Win: 48.6%.

Payout: 1:1.

Highs or Lows:

Bet on whether the number will be between 1-18 (low) or 19-36 (high).

Odds to Win: 48.6%.

Payout: 1:1.

Dozens or Columns:

Bet on groups of 12 consecutive numbers or on a column of numbers.

Odds to Win: 32.4%.

Payout: 2:1.

How are the outcomes determined?

You can manage your chances of winning by carefully choosing the betting options you want to use. It is important to understand that higher odds mean higher payouts, but they also mean lower chances of winning.

However, remember that the outcome of each round is completely random, determined by a Random Number Generator (RNG). This means that you cannot influence the outcome of the spins or identify patterns or trends in the game, as each outcome is independent and unpredictable.

Poker Games

Poker is a card game that combines strategy, skill and a significant element of luck. Although you do not control the cards you are dealt, the decisions you make during the game can influence the outcome.

The objective of the game is to form the best combination of five cards from the seven available:

Two hole cards: Dealt to each player at the start of the round.

Five community cards: Dealt to the table over three rounds of dealing.

How the Game Works

Stages of Dealing:

Initial cards: Each player is dealt two unique cards.

Flop: Three community cards are revealed on the table.

Turn: A fourth community card is revealed.

River: The fifth and final community card is dealt to the table.

Betting Rounds: After each round of dealing, players have the opportunity to bet, decide how much to put into the pot, or fold. Possible actions include:

Raise: Increase the amount of the bet.

Call: Match the amount of another player’s bet.

Check: Do not raise the bet and remain in the game.

Fold: Abandon the round, forfeiting the amount already bet.

Objective of the Game:

You can win by having the best five-card hand at the end of the round.

Alternatively, you can force the other players to fold before the end of the hand, automatically winning the pot.

Unlike other games of chance that depend almost exclusively on chance, poker allows skilled players to stand out over time. This is because, by making better calculated decisions based on precise analyses, such as reading opponents’ behavior, managing bets and knowing the probabilities, these players are able to minimize the impact of momentary luck.

However, the unpredictability factor is still present, since the order of the cards dealt is random and can affect the progress of each hand. Therefore, it is essential to play responsibly, setting clear limits on the time and money invested in the game, ensuring that the experience remains healthy and fun.

Fantasy – Sports

This is a game mode that allows participants to assemble a fictional team of players, using a predefined budget. Points are accumulated based on the real performance of these players in sports competitions. The participant(s) who achieve(s) the highest score at the end of a match or tournament will be awarded the prize pool.

The score is awarded according to the individual performance of the players during the sporting event, and may vary both positively and negatively, depending on the actions on the field, such as goals, assists, fouls, cards, among others.

Therefore, it is essential to carefully consider your choices and remember to never bet more than you can afford.

Virtual Sports

Virtual sports are digital simulations of sporting events, such as races, football matches or horse races. These events are designed to replicate the excitement and dynamism of real competitions, but their results are completely determined by computer algorithms.

The outcome of virtual events is generated by a Random Number Generator (RNG), which guarantees fair and unpredictable results. This system ensures that each competition is independent and that no external factor can influence the outcome.

You have the ability to manage your chances of winning by choosing the betting options that best suit your strategy. It is important to understand that higher odds, although they offer higher payouts, indicate lower chances of winning. This means that bets with higher odds are riskier, but can also provide higher returns if successful.

Electronic Sports (E-Sports)

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However, it is essential to remember that the outcome of the bets is completely random and cannot be influenced by you or any external strategy. Each outcome is determined independently, ensuring that the process is unpredictable.

Do you still have questions about our games? Contact our support team by clicking here.

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