Withdrawal Policy & Refund Policy
How to Deposit & Withdraw Funds to 10XRATE
How to Deposit & Withdraw – Online Betting Payment Methods
To get started with your favourite slots , table games , and live dealer games , you need to know how payments work and how to top up your betting balance.
Deposits and withdrawals are a breeze, and you can instantly add local currencies and cryptocurrencies of your choice to your account to start playing your favourite casino games and place bets on our sportsbook.
Discover how to effortlessly add funds to your online betting account as well as common withdrawal methods at this complete guide.
How to Bet Online?
Betting online couldn’t be easier. Create an account by entering your email address and personal details, then browse through our extensive game library to discover the different titles available. Our casino how-to-guides have all the information you need to get started.
You can also place bets on a wide variety of sports, from soccer and American football to the biggest live sporting events at our online sportsbook . Read our comprehensive guide to sports betting for more details.
How Do I Fund My Betting Account?
There are two main ways to fund your betting account. A variety of payment methods are accepted, and you can choose to deposit in your local currency or in cryptocurrency available such as BTC , ETH , LTC , DOGE , TRX , EOS , USDT and more. Let’s look at how that works:
Method for Local Currency
Open the homepage and click on “Wallet” at the top of the page.
In the window that opens, select the “Deposit” tab.
Here, choose your currency from any of the available options.We have guides to transacting in CAD , INR , JPY and VND .
You’ll then be directed to the third-party service which will allow you to deposit using the selected local currency.
The available deposit method will then be shown and you need to select your preferred payment method and enter the deposit amount.
Log into your bank or provide your payment details.
Review the details and accept the transaction.
Method for Cryptocurrency
Open the homepage and tap the “Wallet” at the top of the page.
Select the “Deposit” option in the window that appears.
If you’re depositing, you can select the crypto deposit address and copy it.
Paste the address into your digital wallet or crypto exchange and then enter the amount you want to send.
Double-check the payment details and ensure you’ve chosen the correct network.
Confirm the payment and then store your crypto in the vault for additional security.
What are the Accepted Payment Methods?
You can add funds to your account in several ways. For instance, you canbuy Bitcoin with PayPal , use a debit card, or transfer crypto from your eWallet, depending on your preferences.
You can use cryptocurrency for play, which is the easiest approac :
Credit cards/debit card (including MasterCard, Visa, & Maestro)
Faster Payments
PIX
Bank Transfer
Are there Bet Bonuses for Specific Payment Methods?
When you deposit funds to play, you can unlock bonuses and promotions to enhance your online betting experience. The payment method you use won’t normally affect the promotion you can claim, but you should always check the full terms before you join.
Be sure to check out our latest promotions to learn of the generous betting bonuses that you can access right now when betting.
Our VIP Club is open to all users and allows you to level up your account by placing bets. The higher your level, the more rewards you can unlock, including rakeback , reloads and your own VIP host . Check the VIP FAQ page for more details.
How to Make a Withdrawal from my Betting Account?
As with betting deposits, we’ve made it extremely easy to access any betting wins you make when playing, no matter what withdrawal method you choose. Here are the steps you need to follow to withdraw money from your betting account:
Go to Account > Wallet > Withdraw
Choose from the available withdrawal options
Enter the destination address
Input the desired amount you wish to cash out and process the withdrawal
Visit our help page for more information regarding the withdrawal process.
How Long Do Withdrawals Take?
The time it takes for your withdrawal to process will depend on the payment method you use. Bank transfers can take up to 3 business days to process. On the other hand, crypto withdrawals should be processed immediately. If your withdrawal request hasn’t been approved within 3 business days, you should contact the customer support team.
What Should I Consider When Choosing a Payment Method to Bet Online?
Before making payments, you must decide the most suitable method for you. Here are some tips that you should consider when looking at deposit methods and options for withdrawals:
If you want to play and bet with crypto, make sure you fully understand our guide to purchasing crypto and the options available. Depending on the crypto broker or exchange you choose to set up your digital wallet, you can choose payment methods such as wire transfer, credit card, debit card, and other online banking means.
Decide which crypto coin you want to buy, be it Bitcoin, Ethereum, Dogecoin, or any other supporte. Read our blog to find out more about the payment options and coins that are best for you, as well as our crypto price chart .
Familiarise yourself with Blockchain technology to understand how crypto works and understand how to stay safe while using cryptocurrency.
Whether you’re gambling with fiat currency or crypto, always remember to gamble responsibly . Learn more about how you can practice responsible gambling when playing online and use our budget calculator to understand how much you can afford to bet with each month based on your disposable income.
Should you follow these tips, you will find that adding cryptocurrency to your online betting account is extremely secure and straightforward.
What is the Fastest Payment Method for Online Betting?
One of the fastest payment methods for online betting is cryptocurrency. Depositing and withdrawing via crypto is instant, meaning you don’t need to wait several days for the bank to process your transaction.
Ultimately, besides being extremely safe and secure, betting with crypto is a fast and seamless way of funding your online bets with no processing times.
Processing fiat currency. Don’t hesitate to reach out to our friendly customer support team should you have any questions or queries.
Deposit and Withdrawal Limits & Minimums
There are no minimum or maximum limits for any cryptocurrency payments. However, limits may apply to certain local currency payment methods.
When it comes to withdrawals, there are no restrictions on the maximum withdrawal, although each cryptocurrency has a minimum withdrawal.
You can check these limits on the bottom of the withdrawal screen. In addition, this is where you’ll find details of any fees that are used to process the transaction.
Here are some of the minimums and fees that apply to popular cryptocurrencies:
BTC minimum withdrawal: 0.00002504 (Fee: 0.00001571)
ETH minimum withdrawal: 0.00062610 (Fee: 0.00067447)
LTC minimum withdrawal: 0.01857329 (Fee: 0.00013800)
USDT minimum withdrawal: 2.50000000 (Fee: 1.00000000)
DOGE minimum withdrawal: 5.49925970 (Fee: 0.52151198)
EOS minimum withdrawal: 1.87644594 (Fee: 0.10788480)
TRX minimum withdrawal: 7.82408913 (Fee: 0.07336170)
Return Policy:
For any product, if you receive anything damaged or wrong then you need to intimate us through mail or by phone within 3 hours. If you fail to intimate within the given time, we are not doing the replacement.
Casino 10Xrate would like the opportunity to fix any situations prior to return. We have built a reputation for customer service by going out of our way to make sure our customers are satisfied, but in the event that we need to transact a return, here is our policy. Please familiarize yourself with our Shipping Receiving Instructions as we cannot accommodate returns for items with concealed damage or shipping damage until the insurance portion has been concluded between you and the shipping company. It is very important that you understand the proper way to accept your custom poker table to protect yourself from hidden shipping damage.
Please Note: We don’t honor exchanges and refunds for any product on CasinoKart, until there is some damage, or the wrong product has been shipped.
In the case of returns, in-transit security for the goods is the responsibility of the customer and it must be properly packaged and arrive back to us in new condition. There is a 15% restocking fee for custom tables (Custom Graphic, Template Design, Exotic Vinyl, Etc.) In the event your poker or game table was not properly packaged for return transit, we will itemize damaged or lost pieces and deduct it from the final refund total. If you are initiating a return, please take time to package the products for the trip back to us! Please notify intentions of return/exchange and to receive RMA by emailing us [email protected].
Refund Policy:
If you receive a product that is defective or damaged, you are eligible for a refund or replacement. To initiate the process, you must notify us within 3 hours of receiving the product. Kindly follow these steps:
- Contact Us: Email our customer support team at [email protected] with your order details, a description of the defect, and clear photos of the damaged product.
- Return Authorization: Once our team reviews your request, we will provide you with a return authorization and instructions for shipping the product back to us. Please ensure the product is returned in its original packaging.
- Refund or Replacement: Upon receiving and inspecting the returned product, we will process your refund or ship a replacement within 10 business days. Refunds will be issued to the original payment method.
Please note, this refund policy applies strictly to defective products. For any other issues, refer to our standard return policy.
Price Adjustment Policy:
You may request a price adjustment within 30 days from the date of purchase. This excludes items that have been purchased on clearance, closeout, and third-party retailers, including exclusive Casinokart dealers. If we are able to make an adjustment, we will refund the price difference to your original form of payment. No coupon codes or sales promotions may be combined at any time.
Warranty:
All Casino Tables are covered under our Lifetime Warranty for manufacturing defects.
We back our products by a lifetime warranty on non-consumable parts. Non-consumable parts refer to the structural integrity and craftsmanship of the table including fasteners, legs and feet, and finish. Not included in the lifetime warranty are the consumable components which get wear as a result of normal use, these include playing surface, armrest material and foam components.
Consumable components are available for purchase and replacement on our website, under accessories!
How to file a claim?
All manufacturing claims require a documented account of the issue and pictures. Please send all in the form of an email with your name and order number in the subject to [email protected] Our Customer Service Issues representative will reply to confirm receipt and get any additional details within 1 business day. We will figure out the most convenient and efficient solution to the situation and address accordingly.
Please note that manufactures claims are very different from shipping damage, please familiarize yourself with our Shipping Receiving Instructions to be covered under shipping insurance so we can send shipping damage replacement parts for you immediately. Concealed damage from not properly inspecting and signing the bill of lading is not the manufacturer’s defect and must be appealed by the customer directly with the freight company. In the event of concealed damage claims denied by the freight company, we do have replacement parts available for sale, but all that can be avoided by following our Shipping Receiving Instructions.